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 Reservations: We recommend in advance to secure your preferred date and time of
treatment. Walk-ins are always welcome on a space available bases. You may
contact The Spa by calling (610) 641-7174 or via email at
thespa@bcmountainresort.com.
For spa packages and group parties, we will require your credit card number
to hold your appointment. As a courtesy to our other guests and therapists, a
48-hour notice to reschedule or cancel an appointment is required. If less than
48 hours notice is provided, a 50% cancellation fee will apply. If less than 24
hours notice is provided, the guest will be charged for the entire cost of the
service or treatment.
Arrival: Please arrive at least 30 minutes prior to your appointment in order to
enjoy the full spa experience, fill out the proper paperwork and change into
appropriate attire (if needed) for your service. Our Spa is wheelchair
accessible. Please note that, should you arrive late, your treatment will end as
previously scheduled. This is a courtesy to the next guest.
Attire: Please wear what is comfortable for you. You may prefer to fully disrobe
for your treatment, as our therapists are professionally trained in proper
draping techniques to ensure your privacy and comfort at all times. Spa robes
and sandals are provided for you to wear while you are a guest of The Spa.
Gift Certificates: Gift certificates may be purchased
online, over
the phone by calling 610-641-7174 or in person at the Spa reception desk.
Shipping fees will apply to mail orders.
Spa Reservation Staff: Should you have any questions or require special
assistance, please do not hesitate to inquire with our Spa reservation staff. We
are here to help you have a great Spa experience.
Payment: The Spa at Bear Creek accepts cash, Bear Creek gift cards and the
following credit cards: VISA, Mastercard, Discover and American Express. Guests
of The Inn at Bear Creek Resort guests may charge services to their room
account. All prices are subject to change and to applicable government taxes.
Considerations and Suggestions
 To receive the full benefits of a massage, please
enjoy the steam room or hot tub prior to your treatment. However, please be sure
to shower after visiting the hot tub to remove all chemicals from your skin.
If you are pregnant, we suggest avoiding treatments using heat and or deep
pressure, as well as the steam rooms, heated pool and hot tub. The majority of
our services can be received by mothers-to-be. Please let us know if you are
expecting so that the appropriate modifications can be made to your treatment.
If you are receiving multiple treatments, your body treatment should be scheduled
before your massage. A facial, however, should be scheduled afterwards.
Our Spa treatments are designed for your comfort, and your therapist will be
happy to make adjustments as needed. Please let us know if you would prefer
alternate massage pressure, music, temperature or smell.
Always remember to drink extra water after any massage.
Do not shave directly before your treatment as it may irritate the skin.
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